Unionville Arms Pub & Grill

Reviews

• ★ ☆ ☆ ☆ ☆
  Always went by this place and it was crazy busy. I said to myself many times, I should go in and try it out. My cousin used to be a regular but I usually opted for other options. Anyways gave it a shot a few weekends ago. We were a big family group. Service was terrible slow. Always an excuse from the kitchen. Service was not bad I mean they couldn't do too much if the food was not ready but we should have left. We had dinner almost 2 hours after we ordered. Food is not bad but far far from great. I personally had the burger; asked the waiter if they were good and he gave me a high recommendation. Unfortunately not what I expected. Never going back again.
  By Will, March 21, 2017
• ★ ☆ ☆ ☆ ☆
  We have been coming this restaurant a lot over the years as we live within walking distance and we really like the patio there. The one star is directed strictly to the manager there, who was on duty in the evening of Jun 3, 2017. My wife made a restaurant for eight at 7pm and was confirmed. However, when we showed up with kids in tow, the lady there at the front said there were no reservation that night. The interesting thing is that my wife's name and the reservation detail was written right there on the book, but was crossed out. She called in the manager and the manager claimed that some man called and cancelled the reservation. We were floored by that comment, and the manager just kept repeating that someone called to cancel. He also claimed that he was the one who took the reservation but based on my wife's recollection, she spoke with a lady over the phone to make the reservation. I have never had an incident when I showed up and the reservation was claimed to have been canceled from our side when we didn't. How and why would we show up if we did cancel it? I understand that it is a busy night and if they made a mistake when they took the reservation, just simply own up to it and apologize for the mistake on their part. We would have just moved on. Coming up with this lame excuse just doesn't help anyone. I was only speculating when I called his original claim a lie, but caught him red handed for his second lie when he said he was the one who took the reservation. He then had the nerve to imply it could be my wife who was lying! What's the likelihood of us, with eight people in the party, showed up after we had canceled our dining reservation, and then lied about having spoken to a lady on the phone to make the reservation instead of him? His story made no sense and just put a bad taste in everyone's mouth. Unfortunately for us, we have just lost a casual dining place in our fabulous neighbourhood.
  By Dominic Fung, November 22, 2016

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About Unionville Arms Pub & Grill in Markham