Cakes by Robert

Reviews

• ★ ★ ☆ ☆ ☆
  I'm not super pleased with the customer service experience I had today. When I spoke with the employee on the phone I made it clear that I had a specific colour scheme in mind (think red/black for a lumberjack themed party) but received cupcakes with pink, purple and blue sugar and multicoloured sprinkles. Out of the 12 cupcakes only 4 had red icing; it honestly seemed like they threw left over cupcakes from other orders to make up mine. When I pointed out the colours to the employee she had no response or concern. At the end of the day I didn't push the issue as the party is tomorrow and nut-free bakeries are few and between so I took the cupcakes. Of course sprinkles aren't a huge deal in the grand scheme of things but when you ask for specific details on the phone and they don't deliver it is disappointing. Hopefully the cupcakes will at least taste good; not sure if I will use this bakery again.
  By Allie Tzimas, March 07, 2017
• ★ ★ ★ ★ ★
  Amazing service and excellent nut-free cakes. Definitely my families new go to spot for all of our cakes!!! Staff was very helpful and responsive!
  By Manhar Puri, February 05, 2017

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About Cakes by Robert in Markham